Arrayent Blog

January 30, 2015

Connected Products create Connected Customer Relationships

Why should you spend the time, effort, and money to make your appliances “smart”?  There are many reasons, but in this post we will focus on how you will benefit from the unprecedented “Connected Customer Relationship” you achieve with IoT.  This new relationship enables manufacturers to create new sales channels such as consumable purchases (such as refrigerator water filters, exactly when they are needed), or completely new business models like selling service subscriptions such as “refrigeration as a service” (you don’t “buy” the refrigerator, car, etc, you rent it) and even selling “guaranteed quality of service” sometimes now referred to selling “outcomes”. […]
January 20, 2015

IoT is about connections: Sonos to build 3rd party API for Apps

Internet of Things and home automation leaders are collaborating and cooperating with 3rd-party vendors to build more value and compelling use cases for their customers. A little clever detective work from Gigaom this week (looking at Sonos job postings on LinkedIn), showed that Sonos is building “elegant APIs to play and control your music on Sonos, allowing third party music services to easily integrate their apps with Sonos.”  This type of collaboration and interoperability is something we are seeing more and more in the industry and at Arrayent. IoT value comes with connections, especially if you are a brand leader and you […]
December 30, 2014

Point solutions dominate smart home purchases

A favorite quote of ours is that “you don’t wake up on a Saturday morning with a home automation problem, but instead you have a product that needs replacement and you grab the one with the picture of a smart phone on the box.”  Or, giving you more credit, you see the convenience, energy savings, peace of mind, etc, for that connected thermostat or garage door opener, and you make your first exciting steps towards a “smarter” home.  We would like to contrast this type of point solution (product) with the more complex “home automation solution” (multifunction) that is offered […]
December 16, 2014

Arrayent president Shane Dyer speaks at CES 2015

Arrayent founder and president Shane Dyer will speak on a panel entitled “Internet of Things: Expanding Smart Devices “at the CONNECTIONS Summit session at 9:15 – 10:30 Tuesday 6th at CES Tech West, Venetian Hotel. Shane will share with you the biggest challenge facing Arrayent in 2015 and his vision for smart home and entertainment markets in 2020. More information is here.
December 15, 2014

‘Tis the Season for meeting us as CES 2015 in Las Vegas

Come and meet us at CES 2015 in Las Vegas.  New this year is that “all connected things” is moving from Las Vegas Convention Center to the new Tech West in the Sands Convention center.  We will be in the Venetian Hotel Ball Room area connected to the Sands Convention Center, Murano 3301B, level 3 to be exact.  To schedule a meeting please email Bob.  European readers, please request a meeting with Michelle Fuachie in our London office.   We also have a pod in the ZigBee both so stop by and say hi to Franck and Joe.
November 19, 2014

Arrayent Opens European Headquarters in London, England

Arrayent has opened a new office in central London. This new office will serve as the European headquarters and support all business functions from sales, marketing , customer support and applications engineering.  Arrayent customers will receive more timely and localized pre and post-sales support; Arrayent’s product roadmaps will be strengthened by closer collaboration with its European customers. “We are delighted to announce the creation and staffing of Arrayent European office in London. This significant investment strongly signals our commitment to our existing European customers such as Chamberlain GmbH, SALUS  Controls plc, Swisscom and OSRAM GmbH.  All of whom we have […]
October 22, 2014

“Fair and Balanced” assessment of IoT build vs buy

Read our “guest editorial” on EDN.com!  It’s a medium length article that can help manufacturers understand all the complexity of building a complete end-to-end Internet of Things Infrastructure. http://www.edn.com/electronics-blogs/systems-interface/4436306/Should-your-company-build-or-buy-its-IoT-infrastructure-  
October 14, 2014

What’s Big Data Really Worth?

We believe that a lot of the value of the Internet of Things (IoT) will come from the value of the data, but with this nascent market we have not yet quantified that value.  But we do have examples from the likes of Facebook or from grocery store giant’s like Krogers.   Krogers has over 50 million loyalty card members and a Gartner analyst estimates that Kroger can generate $100 million a year on data sales to vendors that stock its shelves.   (Source: WSJ’s CFO Journal Blog at http://blogs.wsj.com/cfo/2014/10/13/the-big-mystery-whats-big-data-really-worth/  )    My math wizardry tells me that’s about $2 per […]
August 6, 2014

The first 100 days of product launch — there is no second chance for a first impression

Our experience with helping trusted brands has taught us that successful connected products spend as much time in the validation and testing phase as they do in the design phase.   In this age of instant online customer reviews, you cannot afford “one star reviews” due to short cuts in quality assurance. This recent Breakthrough Innovation Report from Nielsen doesn’t specifically speak to the areas of connected products, but still offers sound advice about product design and launch that is relevant to any market, including IoT. There is no second chance for a first impression, so we must make sure […]
August 5, 2014

Meet us at IFA, Berlin, Sept 5 – 10

Would you like to meet with Arrayent’s European accounts team during IFA?  We would be happy to setup a meeting.  Please send your requests to Fabien.Jeanneret at Arrayent dot com.